Privacy
Privacy policy.
Short and concrete: what data the site collects, which cookies run only with your consent, where data goes and how to exercise your rights.
We reply on the next working day. We name the fee in writing, in our reply to your inquiry. Scope and timing are confirmed in writing before work starts.
01
Who processes your data
The controller is Schule d.o.o. Podgorica, tax ID 03066339, Gavra Vukovića bb, 81000 Podgorica, Montenegro. Contact for data questions: office@schule.co.me.
02
What we collect
Through the inquiry form: your name and email, and, if you enter them, a phone or WhatsApp number, the country or company and the plan you select, plus your message, the page it was sent from, the language and the time.
To limit abuse, your IP address is processed in hashed form and deleted within two hours.
Through visit and ad measurement: usage data (pages visited, device and browser type, approximate location) and whether a visit that came from a Google ad ended in a call, a WhatsApp message or an inquiry. No names or contact details go to Google.
03
Legal basis
Inquiry data: steps taken at your request before a possible contract, so that we can answer your inquiry and prepare a proposal.
Cookies for analytics and ads: your consent, which you can withdraw at any time.
05
Why we use it
Inquiry data is used to answer you, prepare a proposal and, if we work together, to carry out the engagement. We do not sell it or share it for third-party marketing.
Measurement is used to see which pages are useful and which ads lead to inquiries.
06
Where it goes
Inquiries are sent to the Schule inquiry system at schule.co.me and reach office@schule.co.me. We reply by email on the next working day; the site does not send an automatic confirmation.
Service providers that process data for us: Cloudflare (hosting of the site and processing of the inquiry form), Resend (email delivery), Notion (record of inquiries) and Google (Analytics and Ads: cookies only with your consent; without consent only signals without cookies, see Cookies and consent).
Cloudflare, Resend, Notion and Google are US companies. Resend processes inquiries primarily in the USA, and Cloudflare, Notion and Google may also process them in the USA. The transfer relies on the safeguards in their data processing terms: certification under the EU-U.S. Data Privacy Framework (European Commission adequacy decision 2023/1795) for Cloudflare, Resend and Google, and the European Commission standard contractual clauses (for Notion, and as a fallback for the others). For transfers of data from Montenegro, Article 42 of the Law on Personal Data Protection (Official Gazette of Montenegro 79/08, 70/09, 44/12, 22/17 and 77/24) applies.
You can also opt out of Google Analytics with the browser add-on at https://tools.google.com/dlpage/gaoptout. If you click WhatsApp or a map link, WhatsApp (Meta) or Google Maps opens and their terms apply.
07
How long we keep it
Inquiries that do not lead to an engagement are deleted within 12 months. If we work together, data is kept for as long as the engagement lasts and as long as the law requires for business records. On request we delete it earlier when no legal retention duty applies.
08
Your rights
You may ask for access to your data, its correction or deletion, object to processing and withdraw consent. Send your request to office@schule.co.me.
If you believe your rights have been infringed, you may contact the Agency for Personal Data Protection and Free Access to Information of Montenegro.